Orange Coast Auto Body / RV · Fountain Valley

Frequently asked questions

Answers about vehicle inspections, repair estimates and visiting Orange Coast.

Where is Orange Coast?

10810 Talbert Avenue, Fountain Valley, CA 92708. Call (714) 378-4855 for current hours and inspection availability. Every repair described on this website is carried out at this one Fountain Valley shop — it is a single facility, not a network.

Can we arrange repairs for more than one vehicle?

Each vehicle needs its own damage assessment and its own estimate; there is no single estimate for a group. Call with the list and the order gets worked out around your operation, and ask on that call how the shop would like the vehicles presented.

Who should we name as the approver?

One person who can authorize additional work without calling a meeting, reachable while the vehicle is in the shop. A written authority limit — anything under an agreed figure, proceed — keeps small findings from stopping the job.

How do we plan a budget across several vehicles?

Photographs help rank which vehicle to bring in first, but a budget built on photographs will move. Get a written estimate per vehicle, then decide the order by what each vehicle costs you standing still rather than by how bad the damage looks.

Why can a repair estimate change?

A bumper cover hides brackets, mounts and absorbers, and a dented door can be damaged at its edge or in its hardware. When trim comes off, work that was invisible at the first inspection becomes visible. Agree in advance how that variance is reported and who signs it off.

What affects repair timing?

The damage, the parts, the procedures, the approvals and the shop's schedule. Approvals are the part you control: a vehicle waiting on a decision occupies a bay exactly the way a vehicle waiting on a part does.

Should we claim, or pay for small damage directly?

Your commercial judgement, not the shop's. Ask your insurer what a claim on this damage would mean for your policy — only they can answer that. Get the estimate first, then decide with both answers in front of you.

Will vehicles repaired at different times still match?

Check whether they match each other now: factory whites shift between production runs and weather at different rates, so vehicles bought across several model years often already differ. Say at the estimate whether appearance across the fleet matters more than a single flawless panel.

Call (657) 227-1718Directions